Health Careers For ERIE ST CLAIR

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Erie St. Clair LHIN


The 14 Local Health Integration Networks (LHINs) are organizations that plan, coordinate, integrate, and fund health care services. In addition, as outlined in the Patient’s First Act, the LHINS are also responsible for overseeing the delivery of home care services in the region. LHINs are a critical part of the evolution of health care in Ontario. They continue to work to create a patient-centered, results-driven, integrated, and sustainable health system.

The Erie St. Clair LHIN services the regions of Chatham-Kent, Sarnia/Lambton, and Windsor/Essex which includes approximately 650,000 people, and supports an annual budget of over $1.1 billion dollars for our local health care services.


Position:  CONTRACT (Sept 2017 to March 2018) LHIN PROJECT RESOURCE COORDINATOR, VULNERABLE PERSONS HOLISTIC CARE

Region:  Chatham – Kent, Sarnia – Lambton, Windsor – Essex

Description:  

The Erie St. Clair LHIN has a need for a Contract, LHIN Project Resource Coordinator, Vulnerable Persons Holistic Care position, as described below. The Erie St. Clair LHIN is committed to supporting healthcare in a manner that is consistent with patient and family centered care. Applicants are required to have a demonstrated understanding and commitment to this care philosophy. Preference will be given to candidates who are proficient in both official languages. A valid driver’s license is required. The position may be located within the Erie St. Clair Region. Salary will be commensurate with experience and qualifications.


LHIN 018/17 LHIN Project Resource Coordinator, Vulnerable Persons Holistic Care (Contract position)


PRIMARY PURPOSE
This position reports directly to the Director, Palliative Care and is accountable for providing assistance and coordinating support to the Coordinator, Vulnerable Persons Holistic Care Program (“the Program Coordinator”) to enable successful achievement of Program outcomes. The Vulnerable Person’s Holistic Care program targets persons with life-threatening conditions who: are homeless; people with family income below the low-income cut off; and/or indigenous populations. Areas of responsibility of this position include project and process support, accurate tracking and reporting of registration/enrollments, effective prioritization and research on issues; technical support, coordination, preparation and/or edit of materials such as letters, mass emails, memos and presentations; meeting organization and scheduling of appointments, interview process support, review and prioritization of incoming correspondence; taking appropriate action.
The Project Resource Coordinator works side by side with the Program Coordinator to deliver outstanding performance and exhibits the following values: person-centered, accountable, collaborative, respectful and innovative.
The Project Resource Coordinator position along with the Coordinator of the Vulnerable Persons Program will work closely with the Windsor-Essex Compassion Care Community Project Management Office and PMO team who are delivering similar programs to other target populations and program clusters.

KEY ACCOUNTABILITIES INCLUDE:

  • Serves as a key contact/liaison between the Vulnerable Persons Program Coordinator and internal and external stakeholders, institutions and other agencies regarding matters pertaining to Vulnerable Persons
  • Tracks registration and enrollments; reports on status as requested
  • Plans events, setting up meetings and resolving and prioritizing scheduling conflicts
  • Understands and supports technology used to underpin the program
  • Works with confidential documents; prepares confidential letters and reports
  • Assists with the planning and coordination of all aspects of meeting arrangements/meeting planning
  • Composes, edits and proofreads correspondence, meeting agendas, presentations, reports, etc.
  • Attends meetings, takes and distributes minutes at meetings
  • Receives notification from a variety of sources about issues which arise, informs the Program Coordinator of matters which require her/his immediate attention, or refers the matter to the appropriate area for resolution
  • Communicates directions and requests for information/material/action from the Program Coordinator to appropriate individuals
  • Responds to or coordinates responses for requests for information from outside parties
  • Organizes all relevant materials and background documents for meetings, presentations, conference or action required by the Director of Palliative Care or the Program Coordinator
  • Makes arrangements for seminars and meetings
  • Receives callers and visitors from stakeholders, the public, patients and other organizations about a variety of matters; some of which may be contentious or highly sensitive in nature
  • Initiates, plans and carries out a variety of special projects, research, consultations or assignments and develops recommendations for the Program Coordinator and Director, Palliative Care and the executive committee as appropriate
  • Represents the LHIN by attending meetings and participating on corporate committees and working groups as assigned
  • Participates in safety and quality information gathering and analysis
  • Reviews any information provided about the safety and quality of services provided
  • Other duties as assigned

POSITION REQUIREMENTS:


EDUCATION:

  • Post-secondary education in administration or related field combined with a minimum of three (3) years’ experience in a project, process or administrative role (or equivalent combination of education and experience)

EXPERIENCE:

  • Advanced proficiency in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint and SharePoint; advanced keyboarding skills
  • Experience in project and process planning and support of same
  • Comfort in working with technology experience in use of Collaborative tools an asset
  • In-depth knowledge of administrative procedures, processes and standards
  • Detailed knowledge of LHIN administrative practices, policies and procedures
  • Good understanding of Home and Community Care business objectives and programs
  • General understanding of issues and priorities within the healthcare sector
  • Knowledge of government cyclical planning, review and reporting requirements
  • Proven ability to integrate information from a variety of sources into effective briefing material, reports and summaries
  • Experience in the field of homelessness services, palliative care and/or with the mental health system an asset

KNOWLEDGE:

  • Adherence to ESC LHIN policies, procedures and related practices
  • Basic knowledge of and adherence to relevant legislation such as Personal Health Information Protection Act (PHIPA)
  • Basic understanding of issues and priorities within the healthcare sector
  • Ability to acquire a working knowledge of ESC LHIN IHSP (Integrated Health Service Plan), Primary Care, and Home and Community Care strategies, Palliative Care objectives, and priorities
  • Good understanding of applicable databases i.e., CHRIS


ADMINISTRATIVE AND GENERAL SKILLS AND ATTRIBUTES:

  • Excellent time management skills and ability to prioritize multiple, often conflicting demands within a tight timeline
  • Exceptional organizational skills and attention to detail
  • Demonstrates proactivity and effective problem-solving and analytical skills
  • Ability to use tact, diplomacy and persuasion in following up on outstanding items with other executive leaders and/or managers
  • Ability to maintain confidentiality at all times demonstrating use of discretion and sound judgment
  • Highly motivated self-starter with ability to work independently as well as in a team environment
  • Solid effective listening and facilitation skills
  • Superior administrative skills


French Proficiency:  French an asset

Salary:  Salary will be commensurate with experience and qu

Terms of Employment:  CONTRACT

Deadline for Application:  Sunday, August 20, 2017

How to Apply:  

Please submit your cover letter and resume no later than 4:30PM, August 20, 2017 TO:

Resume@lhins.on.ca

Please include the reference “ESC 018/17 LHIN Project Resource Coordinator, Vulnerable Persons Holistic Care (Contract)” in your e-mail subject line.


The Erie St. Clair LHIN is an equal opportunity employer. Individuals with a disability requiring accommodation during the application and/or the interview process should advise the recruitment contact so arrangements can be made.



Location:  Erie St. Clair – Windsor, Chatham, Sarnia

Profession Type:  Other

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